Privacy Policy

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Introduction

At Novatron Solutions LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website https://novatronsolutions.com and use our services, including contact forms, appointment scheduling, and analytics tracking.

Information We Collect

We may collect the following information when you interact with our website:

• Personal information: Name, email address, company name, phone number (if provided)
• Message content: Information you submit via contact forms or requests for consultations
• Technical information: IP address, browser type, and device information collected automatically for security and analytics purposes, including through Google Analytics 4 (GA4)

How We Use Your Information

We use your information to:

• Respond to inquiries and contact form submissions
• Schedule and manage appointments through Microsoft Bookings or other scheduling tools
• Provide the requested services, including consultations and evaluations
• Improve our website and services, including through the use of analytics tools like GA4

We do not sell, rent, or share your personal information with third-party marketing companies.

Data Storage

• Form submissions are processed via Formspree, which securely stores your information and may send it to our email address.
• Appointment information is stored in Microsoft 365 / Outlook / Teams.
• Analytics data collected via GA4 is stored and processed by Google according to their privacy policies.
• We retain your personal information only as long as necessary to provide our services or comply with legal obligations.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no website or internet transmission is completely secure.

Third-Party Services

Our website may use third-party tools and services, including:

• Formspree - handles form submissions and delivers them to our email
• Microsoft Bookings - schedules meetings and stores appointment information in Microsoft 365
• Google Analytics 4 (GA4) - collects website usage data to improve user experience

These third parties are bound to handle your information in accordance with their privacy policies.

Cookies and Analytics

Our website uses cookies and analytics tools such as GA4. For EU visitors, a cookie consent banner will appear before any non-essential tracking occurs, in compliance with GDPR. Cookies may collect technical information like IP addresses and page views, but do not collect personal data unless voluntarily provided through forms.

Your Rights

You have the right to:

• Request access to the information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data (subject to retention requirements)
• Withdraw consent for analytics tracking at any time (for EU visitors)

To exercise your rights, please contact us at contact@novatronsolutions.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Novatron Solutions
Email: contact@novatronsolutions.com
Website: https://novatronsolutions.com